Pro-test! After the medical insurance card is stopped, I buy medicine like this, and there are answers to these high-frequency questions →

1. How do Xi ‘an insured persons handle medical treatment in different places during downtime?

A: During the downtime, the business of filing medical treatment in different places is suspended, and it can be filed after the new platform is put into operation.

Second, how do Xi’ an insured persons who have not gone through medical treatment in different places due to downtime seek medical treatment?

A: You can pay the medical expenses in advance, and then go back to the insurance agency for sporadic reimbursement after the new platform is put into operation.

3. What should I do if the insured persons in Xi ‘an who have gone through medical treatment in different places can’t settle their accounts due to downtime when they leave the hospital?

A: There are two ways to handle it: First, you can go through the discharge formalities first, and after the new platform is put into operation, you can go to the medical institution for medical insurance settlement; Second, the medical expenses can be paid in advance, and will be reimbursed sporadically by the medical insurance agency in the insured area after the new platform is put into operation.

Four, during the downtime, other provinces and cities have handled the medical record in different places and are hospitalized in Xi ‘an?

A: If you are admitted to the hospital during the downtime, the hospital will go through the online registration procedures after the new platform is put into operation; During the downtime, I was discharged from the hospital, and I will not go through the discharge settlement formalities for the time being. After the new platform is put into operation, the hospital will make up the medical insurance settlement. If the settlement cannot be directly made online, the medical expenses can also be paid in advance, and then the relevant materials can be returned to the medical insurance agency in the insured area for sporadic reimbursement.

5. After the municipal medical insurance card was stopped, where did the balance go? What should we do?

A: From 24: 00 on March 11th, Xi ‘an Medical Insurance Card ceased to be used, and the original account balance remained unchanged. After the new platform is put into operation, the insured can go to the designated medical institutions for medical treatment, drug purchase and settlement with any one of medical insurance electronic certificate, social security card and resident ID card.

Six, after the death of the insured, the medical insurance card balance?

A: After the national medical insurance information platform is launched, it will no longer support the use of Xi ‘an medical insurance card. For the problem of the balance of the medical insurance card of the deceased person, after the new information platform is launched, all insured units will be notified to handle the personal account cancellation business. Specific handling matters will be notified separately.

7. Does the social security card need to be replaced after the medical insurance for provincial civil servants is transferred to Xi ‘an? Has the balance in the original card changed?

A: After the medical insurance for provincial civil servants is transferred to Xi ‘an for management, the original social security card does not need to be replaced and can continue to be used normally. The personal account balance will not change, and the personal account balance and monthly fund transfer will continue to be used normally in the original account.

8. After the medical insurance for provincial civil servants is transferred to Xi ‘an for management, are there any other payment methods besides social security cards?

Answer: In addition to the social security card, the insured employees can also go to the designated medical institutions for medical treatment, drug purchase and settlement with any medium in the medical insurance electronic certificate and resident ID card, and they can use the original account and funds of the medical insurance card normally.

Nine, apply for medical insurance electronic certificate, suggesting that multiple insured information cannot be used, can you merge multiple insured information?

A: Many pieces of insurance information are due to historical reasons such as inaccurate reporting of personal information before insurance, and the same person has repeated insurance in Xi ‘an, so it is temporarily impossible to merge. At present, individuals in this situation can’t use the medical insurance electronic certificate, but can only use the entity social security card (the social security card needs to go to the social security department to bind the current effective medical insurance number) for medical treatment and drug purchase. After the new platform is launched, the problem of multiple insured information will be solved.

10. What should I do if the pharmacy buys medicine and shows that the resettlement personnel in different places are not allowed to pay out of the clinic?

A: The personnel should be overseas personnel. At present, outpatient and inpatient services for medical treatment in different places have been carried out throughout the country, and overseas personnel can pay for their personal accounts through social security cards in places where medical treatment is filed in different places, so the annual personal account return service for overseas personnel is no longer carried out. During the reporting period of the "Four Risks" payment base in 2021, all units have been notified to handle the cancellation of overseas status. If the company has not cancelled, it will be cancelled automatically after the data is migrated to the new platform.

XI. When can I apply for medical retirement after the retirement formalities have been approved?

A: Due to the launch of the new system and the epidemic situation, the on-the-job medical insurance transfer to retirement business in 2021 has not been concentrated yet. Retirees now continue to pay employee medical insurance as on-the-job. After the new system is launched, all insured units will be notified to handle on-the-job retirement business.