Liu Jiachen, Party Secretary and Director of Shenzhen Municipal Service Data Administration Bureau, was interviewed by Shenzhen Special Zone Daily reporter.
Liu jiachen
Shenzhen Administrative Service Hall-Service Center for Foreigners’ Employment and Residence Affairs, foreigners are handling business in an orderly manner.
In Shenzhen Administrative Service Hall-Service Center for Foreigners’ Employment and Residence, the staff is verifying their identity information.
In Shenzhen Administrative Service Hall-Service Center for Employment and Residence of Foreigners, foreigners are sorting out information.
"Use data to empower the modernization of urban governance system and governance capacity!" A few days ago, Liu Jiachen, Party Secretary and Director of Shenzhen Municipal Government Service Data Administration, said in an exclusive interview with Shenzhen Special Zone Daily that the Municipal Bureau of Statistics will thoroughly implement the spirit of the important speech delivered by the Supreme Leader General Secretary at the celebration meeting of the 40th anniversary of the establishment of Shenzhen Special Economic Zone and the spirit of the important instructions for inspecting Guangdong’s important speech. In accordance with the relevant deployment requirements of the 16th and 17th plenary sessions of the Sixth Municipal Party Committee, Shenzhen will take the responsibility and standards of the first demonstration zone. Give full play to the development advantages of Shenzhen’s information industry, take smart city construction and digital government reform as important starting points for comprehensively deepening reform, optimizing business environment and enhancing people’s well-being, promote the trinity of digital government, digital economy and digital citizens, build a global benchmark of new smart cities and a model of "digital China" city, and provide strong support for building a pioneering demonstration zone in Socialism with Chinese characteristics and creating a model of a city with a strong socialist modernization.
Creating Pengcheng Agent with Deep Learning Ability
Reporter: General Secretary of the Supreme Leader attended the celebration meeting of the 40th anniversary of the establishment of Shenzhen Special Economic Zone and delivered an important speech. He mentioned that to promote the modernization of urban governance system and governance capacity with innovative ideas, efforts should be made to be scientific, refined and intelligent, so as to give full play to the development advantages of Shenzhen’s information industry and make the city run smarter and smarter. As a functional department to promote the construction of smart city and digital government in the city as a whole, how will the Municipal Bureau of Statistics implement the spirit of the important speech of the General Secretary?
Liu Jiachen: The Opinions of the Central Committee of the Communist Party of China and the State Council on Supporting Shenzhen to Build a Pilot Demonstration Zone in Socialism with Chinese characteristics, which was officially issued last year, put forward clear requirements for Shenzhen’s "digital government" and smart city construction. The important speech and instructions of the Supreme Leader General Secretary pointed out the direction and provided fundamental follow-up for Shenzhen’s next-stage urban governance system and governance capacity modernization.
The key to implementing the spirit of the important speech of the General Secretary lies in innovating ideas and achieving practical results. According to the deployment requirements of the municipal party committee and municipal government, the Municipal Bureau of Statistics will seize important historical opportunities such as Guangdong-Hong Kong-Macao Greater Bay Area, Shenzhen’s pioneering demonstration zone and Shenzhen’s comprehensive reform pilot, build a unified portal with ubiquitous connections, a unified urban digital base with standards and an intensive and efficient urban intelligent center, and build Pengcheng agent with deep learning ability.
Based on "data", Pengcheng Agent will integrate new generation information technologies such as 5G, cloud computing, Internet of Things, big data, artificial intelligence and blockchain, build a series of projects of "digital base, digital network, digital button, digital brain and digital body", build a data-driven city-level integrated intelligent collaborative system with deep learning ability, and build Shenzhen into a city model of "Digital China". Pengcheng agent has four characteristics: data-driven, intelligent perception, deep learning and integrated collaboration. It is a complete mapping of Shenzhen in digital space. With the super power of "digital world", it empowers the limited "physical world" to realize the city’s global perception, network-wide collaboration, all-business integration and all-scene wisdom, so that Shenzhen can perceive, think, evolve and have temperature. In the future, Shenzhen will join hands with a large number of technology companies such as Huawei to make Shenzhen a model city of digital economy.
Next, Shenzhen will build a smart city with Pengcheng Agent as the guide. In the future, in terms of government services, Shenzhen will change from people looking for services to services looking for people, from doing one thing at a time to doing several things together, and fully realize the initiative, accuracy, intelligence and holistic digital government. At the same time, the city will pay more attention to people, and the digital service system around the citizens will be improved day by day. The citizens will also work with the city to create a smart society in the future and share the digital life in the future.
Science and technology provide "hard core support" for the modernization of urban governance system
Reporter: Shenzhen has always attached great importance to the construction of smart cities and digital governments, and its government service capacity, smart city development level and digital government development index rank among the top in the country. What kind of foundation have these achievements laid for us to implement the spirit of the important speech of the General Secretary and make the city run smarter and smarter?
Liu Jiachen: A good modern urban governance system is inseparable from the "hard core support" of science and technology. As a super-large city with a real population of 20 million, the urban management of Shenzhen Special Economic Zone faces great pressures and challenges. It is particularly urgent to promote the modernization of urban governance system and governance capacity, and the supporting role of advanced science and technology in urban governance is particularly prominent. Shenzhen’s scientific and technological innovation is a banner of the whole country. Relying on the new generation of information technology, Shenzhen has achieved positive results in many aspects, such as industry supervision, grass-roots governance and ecological environment improvement. Taking the co-construction, sharing and sharing of data resources as a breakthrough, we have created an "urban digital brain" that "speaks with data, makes decisions with data and manages with data". The "brain" has access to all kinds of data in the city, and can perceive the parts and service facilities of the city in real time, and promote the transformation of urban governance from "empirical governance" to "scientific governance" and from "extensive" to "refined".
Taking the lead in strengthening the reform of the business environment is a major mission entrusted by the General Secretary of the Supreme Leader to mega-cities such as Shenzhen. In order to implement the important instructions of the General Secretary, we have innovated our work ideas, made full use of the means of "Internet+government services", started from "small incisions" such as a copy, and took "I Shenzhen" as an important platform to promote a large number of reform measures represented by "second batch" to help Shenzhen continuously improve its business environment, with remarkable results. At present, the "second batch" reform has become the golden business card of Shenzhen’s online government service ability, and it has been successfully realized in 278 matters such as talent introduction. Since the beginning of this year, a new mode of "integration of second reporting and second batch" has been launched, creating a full-automatic government service with no face-to-face in the whole process, and realizing immediate reporting and approval. "I Shenzhen" unified government service APP, through the integration of 7786 services in the city, provides citizens with "thousands of people and thousands of faces" accurate services, promotes the extension of government services from "online" to "handheld", and strives to achieve offline and online services. Can also be done on the handheld.
This year, science and technology have played an important role in our fight against the epidemic. Since February 7th, Shenzhen has taken the lead in launching the "Deep I You-Health Code" and innovatively launched the contactless access mode of "bright code" and "scan code" for mobile phones. Up to now, the behavior of "bright code" has exceeded 400 million times, realizing "one-time declaration" and "one-code communication", and at the same time, relying on big data to weave the prevention and control network tightly, providing accurate assistance for epidemic prevention and control. As of December 9, the cumulative number of registered users of the "Shen I You" applet reached 25.492 million, with a cumulative visit of 2.447 billion times. Later, the platform of "Shenzhen Enterprise-Precision Service Enterprise" and the service of "Precise Policy for Anti-epidemic Enterprises" made Shenzhen enterprises hit by the epidemic feel the temperature of the service enterprises in this city.
These achievements have laid a good foundation for us to implement the spirit of the important speech of the General Secretary, and strengthened our confidence and determination to promote the transformation of urban governance from "empirical governance" to "scientific governance" and from "extensive" to "refined".
Building a digital Shenzhen with the trinity of digital government, digital economy and digital citizens
Reporter: Recently, Shenzhen will issue some opinions on accelerating the construction of smart cities and digital governments. The Provisional Regulations on Shenzhen Special Economic Zone Data (Draft) was also submitted to the Standing Committee of Shenzhen Municipal People’s Congress for deliberation for the first time. How can the Municipal Bureau of Statistics take the implementation of some opinions and data regulations as the starting point, make overall planning with high standards and a high starting point, and vigorously promote the construction of Shenzhen’s smart city and digital government to a new level on the basis of previous achievements?
Liu Jiachen: It is of great significance to issue some opinions on accelerating the construction of smart cities and digital governments and promoting data legislation, so as to promote the construction of smart cities and digital governments in Shenzhen to a new level. Municipal Government Service Data Management Bureau undertakes the special mission of promoting the reform and construction of Shenzhen’s smart city and "digital government" as a whole. Next, it will fully promote the implementation of some opinions and data regulations as an important starting point for implementing the spirit of the important speech of the Supreme Leader, and strive to build a new global smart city benchmark and a "digital China" city model. Specifically, focus on five aspects of work:
The first is to deepen the reform of digital government. Taking the co-construction, sharing and sharing of data resources as a breakthrough, we will build the "urban brain" of smart cities, deepen the reform of government services, and continue to introduce more high-frequency issues to achieve "integration of second reporting and second batch". We will promote cross-provincial and Bay Area government services. By the end of 2021, 200 new "one thing at a time" and 200 high-frequency "non-inductive bidding" items will be added. We will fully implement the system of power list, responsibility list and negative list to realize active, accurate, holistic and intelligent government management and services.
The second is to empower the development of digital economy. Take the lead in improving the data property rights system, explore new mechanisms for data property rights protection and utilization, promote the introduction of data regulations, establish a data privacy protection system, coordinate data governance, promote data quality improvement, and promote the open sharing of government data in an orderly manner; Guided by industrial digitalization and digital industrialization, we will promote the integration and innovation of government data and social data, explore the use of government data to promote the cultivation of data factor market, help create a new growth pole of digital economy, realize the continuous updating of industrial form, the continuous improvement of industrial energy level and the remarkable enhancement of industrial radiation, and strive to build Shenzhen into a world-class digital economy development highland.
The third is to upgrade the modernization of urban governance system and governance capacity. Embroider a new style of refined urban governance with "big data", and build a new pattern of intelligent urban governance with "something to serve and nothing to disturb" with "big data".
The fourth is to improve the application level of urban intelligence. Encourage and attract outstanding international and domestic enterprises to carry out pilot applications in various scenarios of the city with the latest technology, and lead the high-quality development of smart cities by trying first and demonstrating first. Shenzhen has taken the lead in completing the full coverage of 5G independent networking in the world. We should take 5G as a new power and engine for the construction and application of smart cities, actively cultivate demonstration projects in the city, and strive to build a demonstration city for 5G applications. At the same time, pay close attention to cutting-edge new technologies such as blockchain and quantum technology, promote the two-way empowerment of technological change and application innovation, and promote new formats, new models and new applications.
The fifth is to build a digital citizen service system. We will build a digital service system based on digital citizens, promote unified identity authentication, multi-code integration and universal use of one code in the city, and gradually create an innovative experience of "traveling around Shenzhen with one code and enjoying urban life intelligently". Let the wisdom of the city be integrated into the daily life of citizens, and make our life more convenient and the city more livable.
Future outlook:Promote the construction and development of digital government on a higher goal.
At present, Shenzhen shoulders the great mission of "double-zone" construction, and the construction of digital government is facing a rare historical opportunity. Next, Shenzhen Municipal Service Data Management Bureau will conscientiously study and implement the spirit of the important instructions given by the Supreme Leader General Secretary to attend the 40th anniversary celebration meeting of the establishment of Shenzhen Special Economic Zone and inspect Guangdong, further be brave in taking responsibility, keep the spirit of "pioneering", "creative" and "dry" style forever, vigorously promote the construction and development of Shenzhen’s "digital government" at a higher starting point, at a higher level and with a higher goal, innovate and optimize the business environment, and promote national governance.
First, optimize the top-level design of smart city and digital government construction, and plan the overall construction with high standards and a high starting point. Compile and publish the "14th Five-Year Plan for Digital Shenzhen" to promote international cooperation in the construction of smart cities in our city.
The second is to vigorously promote the construction of new infrastructure and consolidate the digital base for high-quality development. We will improve the construction of the data-based support platform and complete the upgrading of the sharing and exchange platform for government information resources. Accelerate the construction of big data platform (Phase I), the second data center project, and the backup center of Shenzhen-Shantou Cooperation Zone.
The third is to strengthen data governance and improve the level of data management and application. Explore and study the data property rights system, accelerate the introduction of the data regulations of Shenzhen Special Economic Zone, formulate the work plan of supporting laws and regulations, and formulate the implementation plan for cultivating the data factor market. Complete the general survey of public data resources in the city, and establish a normal updating mechanism for the maintenance of public data resources catalogue. Accelerate the open sharing of government data and explore the integrated application of government data and social data. Strive to set up special funds for data opening and integration applications.
Fourth, relying on data sharing, comprehensively deepen the reform of government services. Do a good job in undertaking the tasks authorized by the national and provincial comprehensive reforms. Standardize the dynamic management of power and responsibility list. By the end of 2021, 200 new "one thing at a time" and 200 high-frequency "non-inductive bidding" items will be added. Promote more government services to achieve cross-provincial and bay area services. Promote political and banking cooperation. Improve the platform construction and institutional system of "I Shenzhen". Promote complete and standardized access to self-service matters. Construct an intelligent all-media government hotline consultation and complaint service system.
The fifth is to strengthen information security. Promote the construction of network security and network trust system of party and government organs in the city, carry out data security inspection and evaluation of e-government extranet, and build Shenzhen Sub-center of Guangdong unified electronic seal platform and Shenzhen Sub-center of Guangdong unified identity authentication platform. Fully prepare for the 2021 Cyber Security Conference, and create an international and high-level cyber security conference with distinctive features, openness and tolerance.
Development achievements:Building a "smart brain" to make the city smarter and smarter.
Since 2019, under the strong leadership of the Municipal Party Committee and Municipal Government, Shenzhen Municipal Government Service Data Administration has made concerted efforts and made great efforts. In the process of fully promoting the construction of "digital government", it has adhered to the service concept of "people-centered" and launched new measures to optimize people’s livelihood services; Adhere to the needs of enterprises and make new achievements in optimizing the business environment; Adhering to the top-level design, we have made new breakthroughs in the construction of smart cities, won many awards and achieved remarkable results.
Among them, in the 2019 national business environment assessment organized by the National Development and Reform Commission, Shenzhen ranked first in the country in the first-level indicators of government services. In the "Ninth (2019) China Smart City Development Level" evaluation organized by the Information Research Center of China Academy of Social Sciences, Shenzhen ranked first, and was awarded the first place in the "Urban Digital Government Construction Index"; Won the "Comprehensive Leading Award for Smart City Construction". The online portal website of Shenzhen government was awarded the first place in the performance evaluation of the sub-provincial municipal government website of China in 2019 at the annual meeting of Tsinghua University National Governance Research Institute and the Times Proposition Forum of State Governance Modernization. "I Shenzhen" APP was selected as one of the top ten typical demonstration cases of new smart cities in 2019 by China Information and Communication Research Institute. The "second batch" reform was selected as one of the top ten innovative cases of network governance in the 5th Communication and National Governance Forum and the 2nd Internet and Social Forum.
Not long ago, at the 10th Global Smart City Conference, Shenzhen won the "Global Enabling Technology" award for its innovative ideas and outstanding achievements in the field of smart cities. This is an international award that Shenzhen has won after ranking first among 32 key cities in the third-party evaluation of online government service capacity organized by the State-run E-government Office and ranking first in the "China Smart City Development Level Evaluation" for two consecutive years. The "Global Enabling Technology" award won this time is a full affirmation of Shenzhen’s achievements in empowering fine urban governance with science and technology.
Shenzhen regards the construction of smart city as an important starting point to promote deepening reform, optimize business environment and enhance people’s well-being. Focusing on the goal of "six ones" in the construction of smart city (one map is fully perceived, the first one travels around Shenzhen, one button knows the overall situation, one-stop operation linkage, one-stop innovation and entrepreneurship, and one screen enjoys life), Shenzhen has launched a series of reform measures, strived to build a digital Shenzhen with a trinity of digital government, digital economy and digital citizens, and accelerated the promotion of urban governance system and governance capacity. (Source: Shenzhen Special Zone Daily)